CUSTOMER REVIEWS

Don't take our word for it, check out what over 500 customers have to say about their experience with New Roads Auto Loans.

New Roads Auto Loans Star Ratings Reviews

11/04/2020

Smooth Process!

Easiest process I've ever had, Stephanie and Martha went above and beyond to make this a smooth process. They were quick to respond and always made time to answer every single question I had. I would recommend them 1000 times over!!

- Tara Levchik

New Roads Auto Loans Star Ratings Reviews

11/02/2020

Amazing!

The best car buying experience ever, Lori was amazing on every level, and her coworker Martha filled in for Lori while she was on vacation it was simply amazing. Definitely was an enjoyable experience...

- Lester Atmore

New Roads Auto Loans Star Ratings Reviews

11/01/2020

Above and Beyond!

I had literally given up hope in finding a company that would give me a second opportunity in purchasing a vehicle. Elsie assisted me from the beginning, and the process was seamless, and the response for approval was quick. They explained entire process, and honestly everything that was asked and or required was all within reason. She went above and beyond in making sure I got the best deal possible, I felt like I had someone assisting me throughout the entire process. I had some doubts, but this company is legit!! Thank you, Elsie and New Roads Loan, for giving the opportunity that many companies didn't!!!

- Jesse Martinez

New Roads Auto Loans Star Ratings Reviews

10/31/2020

Fantastic!

I don't think words could fully state how professional and kind these people are. Lori H and Martha V are fantastic. Lori is hands down the best loan officer I have ever worked with. She worked with me to find the perfect vehicle that would work for my situation. Lori H and Martha V are very responsive. This company is the best!! Like many others have said, it was so nice to have it all finalized before you walked into the dealership. This allowed the buying experience to be expedited. I can't say enough how easy and pain-free this process was.

- Anthony Turner

New Roads Auto Loans Star Ratings Reviews

10/30/2020

No Stress!

Definitely will recommend this Auto Loan Company to all my friends and family. Jessica Valenzuela was a great team player and I got the car I wanted to without any stress. Great job

- Eric Villanueva

New Roads Auto Loans Star Ratings Reviews

10/29/2020

So Thankful!

I cannot say enough how amazing working with Elsie was. She was always available to answer questions and handled our loan flawlessly. She worked until we got a great deal. I am so thankful I found a lender that made what had been a terrible experience up until then painless. I will absolutely recommend New Roads and will do business with them again. Thanks Elsie!!

- Kristin Fuller

New Roads Auto Loans Star Ratings Reviews

10/28/2020

Very Responsive!

Signed up through lending tree and they were very responsive, polite and have great communication. Nice to find someone that wants your business even if you don't have perfect credit.

- Noel & Helen

New Roads Auto Loans Star Ratings Reviews

10/27/2020

Amazing Experience!

What an amazing experience getting a vehicle threw them that will never be forgotten. My journey began when I came across New Roads Auto Loans threw web search and filled out an application and sure enough the next day or two, I received a call from them. My sales agents Jenny Barandas was The Eighth Wonder of the World. She was very professional, polite, friendly and on top of her game. She made sure I received calls and emails to inform me of the process and what stages they were in, what paperwork was need and dealerships New Roads Auto Loans work with. She deserves a raise if it were in my power. During the final stages Jenny made sure thinks flowed smoothly with Carvana and approval of the loan. When the loan department called to finalize the lady who called was very friendly and professional. Fore, anyone needing a vehicle or just seeking a newer one, I would say contact New Roads Auto Loans first. Thanks a lot to Jenny Barandas and New Roads Auto Loans.

- James Jones

New Roads Auto Loans Star Ratings Reviews

10/25/2020

No Money Down!

KUDOS!!! to Miss Lori H and Martha V for all the help they provided for me and my partner. They were very patient and kind with our situation, with no money down and a car payment we can afford. We finally got the car that we've been wanting to get for a while now..We will definitely recommend New Road Auto Loans to friends and family.THANK YOU!! A very satisfied customer here... :-)

- Gladys Maaghop

New Roads Auto Loans Star Ratings Reviews

10/20/2020

Very Efficient!

The best car buying experience ever. Stephanie and Martha were the best. Once I sent Stephanie the car, I wanted she took no time in getting my approval. I was told that I would need to sign my documents Monday morning and before I could start my day the documents were there. They are so efficient

- Qierra Peterson

New Roads Auto Loans Star Ratings Reviews

10/15/2020

Auto Loan after Bankruptcy!

I recently received my second car loan through New Roads Auto Loans. I decided to purchase my leased vehicle around a year ago while in an active Chapter 13 bankruptcy. The process of finding a lender that knew what was required and how to handle a new loan with a person in Chapter 13 proved difficult right away, most either not understanding the differences between Chapter 7 and 13, or just knew it required extra work so they didn't offer loans to those in an open bankruptcy. I was so relieved to find this company because they immediately knew what was required and what paperwork would be needed. My first loan agent a year ago was Jeremy Burrus and he did an excellent job. Unfortunately, last month I was rear ended by another driver and totaled my vehicle. I called New Roads and they were quick to help me get the process started on purchasing another vehicle. This time I worked with Jenny Barandas and she went above and beyond helping me get into the car I wanted. I picked up my new vehicle yesterday and couldn't be happier. I feared initially when filing bankruptcy knowing that I would have to make a car purchase (1st car's lease was set to term while bankruptcy was still open) was that any company willing to work with me would treat me poorly due to bankruptcy and/or try to rip me off by ridiculous charges/interest rates. Throughout the whole process, my biggest surprise was that New Roads Auto Loans gave me competitive rates on both loans and never treated me like anything less than a customer. I absolutely recommend this company to anyone in a similar situation to me.

- Greg A.

New Roads Auto Loans Star Ratings Reviews

10/05/2020

Above & Beyond!

I recently received my second car loan through New Roads Auto Loans. I decided to purchase my leased vehicle around a year ago while in an active Chapter 13 bankruptcy. The process of finding a lender that knew what was required and how to handle a new loan with a person in Chapter 13 proved difficult right away, most either not understanding the differences between Chapter 7 and 13, or just knew it required extra work so they didn't offer loans to those in an open bankruptcy. I was so relieved to find this company because they immediately knew what was required and what paperwork would be needed. My first loan agent a year ago was Jeremy Burrus and he did an excellent job. Unfortunately, last month I was rear ended by another driver and totaled my vehicle. I called New Roads and they were quick to help me get the process started on purchasing another vehicle. This time I worked with Jenny Barandas and she went above and beyond helping me get into the car I wanted. I picked up my new vehicle yesterday and couldn't be happier. I feared initially when filing bankruptcy knowing that I would have to make a car purchase (1st car's lease was set to term while bankruptcy was still open) was that any company willing to work with me would treat me poorly due to bankruptcy and/or try to rip me off by ridiculous charges/interest rates. Throughout the whole process, my biggest surprise was that New Roads Auto Loans gave me competitive rates on both loans and never treated me like anything less than a customer. I absolutely recommend this company to anyone in a similar situation to me.

- Greg S.

New Roads Auto Loans Star Ratings Reviews

10/03/2020

Highly Recommend!

I would like to thank Elise and Jenny for their hard work and professionalism! I was informed of every step in my car buying process. The auto loan product that is in place with new roads auto loans puts the consumer in the drivers seat. Once you are pre approved with new roads auto loans you can go to the dealer as a cash buyer. No embarrassing moments being told you don't qualify for a car loan. I highly recommend this company.

- R&A McWilliams

New Roads Auto Loans Star Ratings Reviews

10/02/2020

Best Experience!

By far the best car buying experience I've had because of Stephanie Stetts & Martha Ortiz. My loan agent Stephanie was there with me every step of the way and was always professional and responsive to my text, calls, and emails. Thank you to everyone at New Roads and especially Stephanie & Martha.

- Jay B.

New Roads Auto Loans Star Ratings Reviews

10/01/2020

New Roads Rocks!

This was probably the best car buying experience I've had simply because of the people at New Roads Auto Loans. My loan agent, Stephanie Stetts, was awesome. She walked with me through the entire process from beginning to end and was always quick to respond to my calls, texts and emails. Great job to everyone at New Roads and THANK YOU!

- Ryan Watson

New Roads Auto Loans Star Ratings Reviews

09/30/2020

Easy Process!

Honestly the process was so easy, I thought it was a scam. I'm in an active chapter 7 waiting for the discharge. I was able to get the car I wanted at a very good interest rate considering the bankruptcy. Wanda and Martha gave me world class service.

- David Mayes

New Roads Auto Loans Star Ratings Reviews

09/28/2020

Happy Customers!

Stephanie Stetts is always helpful and goes above and beyond to ensure the customer is happy and comfortable with their loan. My customers have also been very happy with her and we are looking forward to future business. Thank you as always.

- Baon Elite

New Roads Auto Loans Star Ratings Reviews

09/20/2020

Excellent Service!

First of all I would like to thank Wanda and Martha for there professional and excellent demeanor, but to be more serious they are so very sweet and nice, best individuals I've ever worked with online and through phone, super easy, fast and overall 10/10, yes of course the company has rules and regulations you must follow when buying the vehicle, but they're standard rules when buying a good reliable car anyways, if your thinking of using new road auto loans and have the pleasure of being helped by Wanda and Martha, you are in very good hands.

- Jonathan Abbiati

New Roads Auto Loans Star Ratings Reviews

09/18/2020

Super Nice!

I wish I could give more stars! If you decide to apply to New Roads please ask for Jenny B! She is the best! From her communication to just making sure you get what you want was just the easiest experience I've had with trying to buy a car. She knew her stuff. She's super nice. Everyone I talked to there was so nice and went above and beyond. I would definitely recommend with no hesitation. I got the car I really loved. And even if I didn't, they're just great. Friendly and professional! I keep telling all my friends and family how great this experience was. Even though the dealership gave us a hard time Jenny knew exactly what to do! Thank you thank you thank you!

- Arleesa Jones

New Roads Auto Loans Star Ratings Reviews

09/15/2020

Fast & Amazing!

These guys are so Awesome! They helped me secure a loan for my new Vehicle with no hassle at all. Once I found the car I wanted Wanda Smith To charge, She contacted the Dealer Negotiated terms and pricing to my Benefit. She was so Amazing & FAST my car was ready for delivery before I was ready. I highly recommend this company. I was beyond satisfied with the level of customer service & Professionalism they displayed on every interaction we had. Thank you Wanda Smith and Martha for all your help getting you into my new car!

- Mark S.

New Roads Auto Loans Star Ratings Reviews

09/16/2020

New Roads is the Best!

Oh man let me start with how friendly everyone at NEW ROADS AUTO LOAN is. They all had sense of humor and are really there to serve you the customer. Stephanie Stetts was amazing even though I was a bit impatient at times they continued to help with smiles no matter what was said about me by the water cooler during break 😀 😀. They were nice and understanding through the whole process. They are down to the letter with every piece of paper and understand that people sometimes just need a little hand to move forward. Within a week I had the keys to my new vehicle. Even though NEW ROADS AUTO is across the nation on the other coast they were punctual and timely. I thank the whole team at NEW ROADS AUTO LOANS for all their hard work, patience to put me in a new vehicle. I guarantee you'll be happy with NEW ROADS AUTO LOANS and YOUR NEW CAR and the NEW ROADS you will travel. Definitely will use again see you in 5 😀

- Aladin Caraballo

New Roads Auto Loans Star Ratings Reviews

09/15/2020

Amazing Experience After Bankruptcy!

I had the most amazing experience working with Heidi and Martha at new roads auto loans. Heidi and Martha make applying for the loan process so easy and getting my loan approved the same day within hours was awesome. I was informed of my loan amount, I picked out the car I wanted at the dealership I wanted and drove it home in 2 hours.... I love my car I never thought after filing bankruptcy I would be able to get an affordable loan and such a nice car. Heidi kept in contact with me and was there for me every step of the way. Don't second guess yourself. If you need a car loan this is the place to get one. I don't usually leave reviews, but I had to let everyone know how great New Roads auto loans are Thank you Heidi

- Theresa Alden

New Roads Auto Loans Star Ratings Reviews

09/14/2020

BEST Car Buying Experience Ever!

This had to have been the BEST buying experience ever. It's SO nice to already have the funding and cut out that part when you go to a dealership. It makes things cut and dry. When you have them in your corner you don't get taken advantage of. They fight for a good price for you! I really appreciated Heidi and Martha and how patient they were with me! I can be a LITTLE difficult (LOL) and they were always so understanding and explained the whole process to me, I really learned a lot. It was a few hellish weeks for Heidi I'm sure, but I finally found the PERFECT vehicle and at a really good price. For ONCE I didn't have to settle. The honestly do care about you getting a car that won't turn out to be a "mistake" Thanks again for all of your hard work 😀

- Imajica White

New Roads Auto Loans Star Ratings Reviews

08/06/2020

Love my new Car!

When I found New Roads I was not sure if I would be able to get financing for a car or truck, but when I spoke to Wanda and Jenny all my worries went away. Jenny guided me through the process of finding the right car and qualified car dealership. I can't express how much I truly appreciate Wanda, Jenny and Martha for what they've done for me. I can now give my 1999 VW Beetle a much needed rest and restoration now that I have a BEAUTIFUL new Lexus ES 350.

- Charles Patterson

New Roads Auto Loans Star Ratings Reviews

08/03/2020

Excellent Service!

My experience with this company has been nothing short of excellence. I was nervous at first about the process but my team of experts Stephanie and Martha did an excellent job of assisting me with my purchase of a car of my dreams. They are changing of the lives of the people each day. I commend them for all their hard work and excellent customer service. Thank so much Stephanie and Martha you are the best!!!

- Shaunay Steel

New Roads Auto Loans Star Ratings Reviews

08/01/2020

Professional Service Again!

This is my second transaction with New Roads. Martha and Stephanie were just as responsive and professional as those that helped me with my first transaction. It's hard to find such consistency, but I found it at New Roads.

- Senyslistii Corral

New Roads Auto Loans Star Ratings Reviews

07/31/2020

Very Easy!

I'm very happy with how the whole loan experience went. Lori and Martha did a great job with taking care of me throughout the loan process and everything was done in a very efficient and quick manner. They both were very friendly and easy to talk too. I thank you very much for making this SUV buying experience a very easy, low stress, and enjoyable experience!

- Brian Beaster

New Roads Auto Loans Star Ratings Reviews

07/21/2020

Best Experience Ever!

I dealt with Lynn throughout my experience at new roads and it was great. She always got back to me right away and kept me up to date on everything that was going on with the dealership. We had a couple hick ups along the way but I ended up with a much nicer car than I originally expected and when the dealership was a little bit out of my approved budget she got it upped for me right away and I had the new car shortly after. Overall it has been the best experience I've had shopping for a car. I felt like I got what I wanted not just what was avaliable on a certain lot.7/20/20

- Vince King

New Roads Auto Loans Star Ratings Reviews

07/12/2020

Highly Recommend!

Lori was beyond patient with me. we even stopped communicating for a few months because I was indecisive but, as soon as we reconnected, she got the ball rolling. She damn near remembered everything I liked! Anything I second guessed myself on, she gave me relief. Any questions I had, if she didn't know she went out of her way to figure it out for the both of us. We built a really good relationship over the past few months, I would recommend New Auto Loans to anyone who has ugly credit, Lori & Martha can still get you a beautiful car! If you see this Lori & Martha... THANK YOU GIRLLLLLLS!!!

- Raven W.

New Roads Auto Loans Star Ratings Reviews

07/06/2020

Amazing!

After 10+ years of driving the same reliable car I decided to buy a newer one but did not want to deal with the dealership finance departments. I searched for quite a while for a lender until I stumbled across New Roads Auto Loans. Read the reviews before I applied, and it was generally good. So, I applied. Online application was standard, quick and was immediately pre-approved. Next business day the loan agent called / email and went over in detail the process in getting myself into a newer vehicle. It took some time of researching but I found a vehicle that was meant to be mine. Right away the loan agent and lending team lead went on overdrive to make it happen. The amazing individuals that went over and beyond are Lori & Martha. Thanks to them I now have an amazing newer car that I will enjoy for the next ten years.

- Jose Navarrete

New Roads Auto Loans Star Ratings Reviews

07/03/2020

Easy Process!

I was very happy to find this company, Wanda and Martha were the ones who helped me. It took a while for me to find the right vehicle that fit in my approval terms but with the help of miss Wanda, we were able to find one that I really liked. The application process was easy and got approved within 72 hours after submitting all my documents needed.

- L.D. Pardillo

New Roads Auto Loans Star Ratings Reviews

07/01/2020

Highly Recommend!

Lori and Martha were amazing!!! Would absolutely recommend this company to anyone. Lori went above and beyond to get the highest loan amount possible while staying within an acceptable payment range. Martha was on top of moving the documents along quickly. I never had to wait for a callback or track anyone down. Definitely didn't let me purchase any vehicle just to close a deal.

- C.M.

New Roads Auto Loans Star Ratings Reviews

06/30/2020

Thank-You!

Wanda and Martha were amazing through the whole process! Thank you both!

- Kim Roe

New Roads Auto Loans Star Ratings Reviews

06/25/2020

Great Communication!

Lori and Martha did an amazing job! They went above and beyond! The level of communication and concern were top notch. I'd recommend New Roads to anyone.

- Brandon McKinnon

New Roads Auto Loans Star Ratings Reviews

06/20/2020

Above and Beyond!

Heidi was nice and Martha was very nice and went above and beyond to make sure everything went through and was correct.

- Richard Copeland

New Roads Auto Loans Star Ratings Reviews

06/10/2020

Good Job!

Was really uneasy about online financing and not using a dealership. These guys did a really good and quick job getting all the approval process done. No hassle. Thanks to loan officers Wanda Smith and Jenny. Thank-You for the help!

- Sandrenna Franklin

New Roads Auto Loans Star Ratings Reviews

06/06/2020

Zero Down Bankruptcy Auto Loan!

We have been in bankruptcy for 3 years with 2 years remaining. My current vehicle broke down on us and I needed a new one. Trying to get financed was a nightmare due although we received a court order stating we could incur debt. No one wanted to finance anyone currently in bankruptcy or if they did, they were trying to get us to put down a huge down payment that we didn't have. Well finally after 6 months of frustration and taking a break from the whole mess, we decided to try New Roads Auto Loans after finding them online. Heidi Golden called me on a Tuesday and was so courteous and made me feel like someone actually wanted to help. We filled out all of our forms and sent over the necessary paperwork and Friday I received a call that I had been approved. The relief and disbelief that I felt was overwhelming. Heidi worked with me every step of the way helping me chose the right car for our budget and working with the dealership. I already had cars in mind and by the following Monday I was in my new car after all was said and done. Within 3 days all financing and payment was complete, and I can finally breath again. I will recommend this company to anyone that needs help due to their knowledge, professionalism and especially compassion! Thank you again Heidi!!

- Ashley Bertrand

New Roads Auto Loans Star Ratings Reviews

06/03/2020

So Easy!

I applied for my auto loan with New Roads Auto Loans and the process was so easy and Lori and Martha were amazing. Everything went so smoothly, and Martha and Lori were so helpful, we quickly found a car and Lori let me know my payment options and quickly funded the loan for the car. So great full for this company and these two ladies.

- Danielle Johnson

New Roads Auto Loans Star Ratings Reviews

06/01/2020

Great Communication!

It's like Mrs. Jessica Venezuela knew me my whole life. That's how much she reached out to me every day to make sure me and my get the SUV 🚗 we needed badly.SHE WILL BE MY AGENT FOR LIFE!!!!!!!!!

- Al Williams

New Roads Auto Loans Star Ratings Reviews

05/25/2020

Highly Recommended!

I love love love New Roads and my new SUV!!!! I worked with Lynn and Stevie. Stevie was very clear and concise when explaining what documents, I needed and made that part super simple. Lynn, however, was GODSEND!!! She helped with anything I needed, and she never lost patience with me. She made me feel like family. I would recommend New Roads to anyone looking to purchase a new car. Ask for Lynn, she's the best!!!!

- Qiana Rivera

New Roads Auto Loans Star Ratings Reviews

05/16/2020

5 Stars!

Lori and Martha were angels through the entire process. Would recommend to friends and family repairing their credit! 5 STARS FOR NEW ROADS AUTO!!!

- Courtney McConnell

New Roads Auto Loans Star Ratings Reviews

05/12/2020

Awesome Experience!

New Roads was an absolute pleasure to work with. My wife and I came into the process having a specific car in mind and we were determined not to be deterred. We had worked with a few dealerships and gotten some initial quotes. We knew our credit wasn't the best, so as a last minute move we decided to give New Roads a chance. Lori Heaton was an absolute "ANGEL". She was always so helpful, polite, and never pushy. Her communication and customer service skills made working with her such a joy. Our purchase story wasnt perfect by any means. We experience a dealer sell the very call we wanted out from under us, even after getting a Buy Order. The dealer went 4 days without returning calls and giving us the run around, before coming clean with us. My wife and I were discouraged, but Lori got right to work on getting us another choice. Our second vehicle choice at a Ford Dealer was all worked out when on the day we planned to test drive, the dealer informed us that they couldnt sell the car to us due to recall. At this point my wife and i were ready to give up and abandon hope. Lori once again just got back to work. She walked us through finding another vehicle and put us back on the track towards the car we wanted. 3rd time is a charm and were finally getting into the vehicle of our choice. I can't say enough about Lori. Her personality, professionalism, patience, and especially her positive attitude were the rays of sunshine that guided us through the dark process of buying a car. Never once did Lori try to talk us out of our vehicle of choice. She never once pressured us or tried to be a "Salesman" to us. I also want to thank Martha who helped us get all of our documents signed. She was so patient in making sure we understood the documents and what we were signing. This whole process made me glad that we chose to go with New Roads. We love our car and we love that we found such a great company, with great employees, to work with.

- Jeramie Alba

New Roads Auto Loans Star Ratings Reviews

05/03/2020

Highly Recommend!

We were very happy with the professionalism, courtesy, and service. Lynn and Jenny followed through on our behalf to insure a smooth auto purchase experience. We highly recommend the company based upon the exceptional customer service they provided.

- Michael Willems

New Roads Auto Loans Star Ratings Reviews

05/01/2020

Financial Angels!

Stephanie and Martha were super awesome. Like financial Angels! Easy to work with and very professional! I would highly recommend them to anyone.

- Tamara Webb

New Roads Auto Loans Star Ratings Reviews

04/27/2020

You are Appreciated!

It was a pleasure to work with these ladies; Lisa, Marisa, Jenny and everyone behind the scenes at New Roads Auto Loans made my experience of buying a pre-own vehicle a beautiful one. After submitting the documents requested of me, Lisa called me and got the ball rolling with verifying my information. I was approved the next day and immediately contacted by Jenny to go car shopping. After telling her what i wanted and giving her a couple VIN numbers of vehicles i selected. She research and got back to me that those vehicle were high above KBB value and stated it was not a good deal. She was very helpful and asked about other dealerships in my area that might interest me. I told her Holz. She put in the vehicle i was interested in and I test drove it the next day. I now have a 2015 Chevrolet equinox with only 26,000 miles. It's one thing to place a cut out picture of a car on a vision board you want and a reality to see my manifestation to come to life. I feel so good. This may not mean anything great for you all but it means a whole lot for me. Thank you all for all you do, you are appreciated! I will recommend you guys to everyone i know looking for a car loan

- Tonia Hudson

New Roads Auto Loans Star Ratings Reviews

04/25/2020

Super Easy!

New Roads Auto loans is the best for first time buyers the experience was smooth they took out the intimidation factor out of buying a vehicle the verification process was fast and straight to the point my Agent was Jenny Barandas super easy to talk to if i had any questions she would answer them.

- Pedro Quinonez

New Roads Auto Loans Star Ratings Reviews

04/20/2020

Great Attitudes!

I appreciated the great communication with Heidi and Martha and Rick.. Lori Heaton has such a great attitude and it was a pleasure working with her as she coached me during the loan process. This was a good decision for this season in my life.

- Michelle Flowers

New Roads Auto Loans Star Ratings Reviews

04/15/2020

Awesome Team Work!

Stephanie, Stevie, and Jeremy were professional and pleasant to work with. They helped me get the vehicle I wanted with a payment I can afford. I would definitely recommend New Roads Auto Loans to a friend.

- Vincent Stazione

New Roads Auto Loans Star Ratings Reviews

04/12/2020

Amazing!

I was blessed to have Lynn assigned to my car loan application. She is AMAZING! She takes pride in helping her clients. She goes above and beyond. She is a go getter, a no nonsense type of person when the dealership gave me a hard time. I must of had the worse dealership ever, but wanted the car. Lynn stepped in got the deal finalized. When the dealership would not release the car after the check was issued and cleared I called Lynn. She did her magic and I was able to pick up my car the day before my birthday! What a wonderful 60th birthday present to me!

- Grace Sylvester

New Roads Auto Loans Star Ratings Reviews

04/05/2020

A Second Chance!

I really appreciate it new roads for getting me approved for a new loan even with my current rebuilding credit situation, they went above and beyond and provided me with exceptional service especially my loan agent, LYNN who worked long and hard and provided me with an amazing customer service experience that I will never forget and would definitely recommend any looking for a car loan to try new roads auto loan because it's by far the best customer service out there in today's market and I've already convinced many off my family and friends to start working with you guys for there auto loan, again thank you LYNN REESE and the team for an amazing service and all the hard work you've all put it to make this happen, GOD BLESS YOU ALL FOR GIVING OTHERS A SECOND CHANCE.

- Anthoniel F.

New Roads Auto Loans Star Ratings Reviews

03/20/2020

Great Company!

Thank you so much for working with me and understanding I have MS. This company is great and walked me through all the step. They are top notch.

- Melissa Melton

New Roads Auto Loans Star Ratings Reviews

03/15/2020

So Happy!!!

New Roads Auto Loans is great. Lisa, Elise and Jeremy were awesome, they got stuff done and were very very helpful, answered any questions we had and helped us when we needed it. They are an awesome set of people, very pleasant and I would refer anyone to them. Happy Happy customer, when you get approved and in 4 days drive home in your new vehicle. 🙂 🙂 🙂

- Shelly Kessell

New Roads Auto Loans Star Ratings Reviews

03/10/2020

Thanks New Roads!

It was a pleasure working with Heidi, Lori and Matha they worked really hard making sure I found what I was looking for. I would recommend them to anyone they are the best. Thanks team good job.

- Della Elmore

New Roads Auto Loans Star Ratings Reviews

03/12/2020

Unbelievable Customer Service!

Absolutely, unbelievable customer service.! We were treated with dignity and respect and not a number or profit margin. Jeremy Burrus was our initial point of contact. He was one of a kind - He was kind and took the time to walk us through the process. He did not want us to settle for any car but the car we really wanted. I am still in shock at how Jeremy took the time and did not let up until we were completed with the purchase.

We were at a point where we have given up with receiving decent Customer Service treatment as it pertain to making a large ticket purchase - such as a car. As we moved forward in the process, we made contact with Elsie Gonzales and Lisa Peterson - both were truly kind. Even though all of the communication was over the phone, including that with Jeremy, we never picked up any hint of exasperation or annoyance. They welcome open communication and any question or dialogue you needed to have in order to become a satisfied customer. If we could give more than 5-star rating, we would.....and happily so......It was truly a very positive experience!!

- D. Diamond

New Roads Auto Loans Star Ratings Reviews

03/11/2020

Very Helpful!

New Roads Auto Loans is great. Lisa, Elise and Jeremy were awesome, they got stuff done and were very very helpful, answered any questions we had and helped us when we needed it. They are an awesome set of people, very pleasant and I would refer anyone to them. Happy Happy customer, when you get approved and in 4 days drive home in your new vehicle. 🙂 🙂 🙂

- Shelley Kessell

New Roads Auto Loans Star Ratings Reviews

03/10/2020

Amazing!

Customer service hands down one of the best I've dealt with. My financial advisor Jessica Valenzuela Absolutely amazing, helped me all the way throughout my process whether it was going inside a dealership or looking online. You can tell she has a passion for her job and loves helping people. That say a lot about the company as well they're hiring quality instead of quantity. Great job New Roads auto loan I recommend you guys!

- Rich Murphy

New Roads Auto Loans Star Ratings Reviews

03/09/2020

Awesome!

They were there for me when I needed a new start and new vehicle. The process was so easy. I picked out the vehicle, signed some papers at the dealership and left. Lynn Reese and the rest of the team we're awesome.

- Anthony Johnson

New Roads Auto Loans Star Ratings Reviews

03/08/2020

Very Helpful!

I didn't know what to expect when I applied but it turned out to the most pleasant experience. The three agents that I spoke with Heidi, Martha, and Lori were very helpful throughout the whole process. I will definitely be spreading the word about this company to all my friends and family. Thanks

- Blake Stewart

New Roads Auto Loans Star Ratings Reviews

03/06/2020

Easy!

Wanda was amazing. She was attentive to every part of the process. The loan was easy to get, the main headache in all of this is the dealerships. She was knowledgeable in my situation and directed me through numerous deals before I found the right car.

- Dahne Fraker

New Roads Auto Loans Star Ratings Reviews

03/05/2020

Highly Recommended!

I unfortunately have to rebuild my credit after lending it out to my family and then having to file bankruptcy. New Roads was an option that popped up when I searched "Car loans for post bankruptcy" I was a little skeptical at first but then my mom happened upon them also and she got a car from them about a month ago. She told me that the process was very easy, and she got a car within a week with no down payment. She got a 2019 Kia Optima. So, I went car shopping and found the car I wanted. It's a 2020 Hyundai Veloster R-Spec. I applied online for the loan and got an email saying I was approved almost immediately. The next business day I got a phone call from Heidi and she was so polite and helpful. I had to give her some extra information and then I was able to send her links to cars I wanted. I already knew what I wanted so I sent her the link. She got in contact with the dealer and started by paperwork. I then started talking to Laurie. She was so sweet! She always replied to my calls and even would text me when she was off work to let me know what process I was in. I went to the dealer and signed the paperwork. I would have gotten my car a couple days later if the dealer wasn't so slow at sending the paperwork back to New Roads. They kept trying to get the paperwork for me and kept me in the loop. I never got frustrated waiting for them to contact me, they were always on top of it. I'm so excited to get a brand-new car and finally rebuild my credit! I would recommend them to anyone in my situation! No down payment required! In 6 months, I plan on refinancing with a local credit union once my credit goes up a bit. The interest rate is about 15% which is a tad high, but it's expected when you are rebuilding credit. Thanks to Laurie, Heidi, and Jeremy for all their help!

We were at a point where we have given up with receiving decent Customer Service treatment as it pertain to making a large ticket purchase - such as a car. As we moved forward in the process, we made contact with Elsie Gonzales and Lisa Peterson - both were truly kind. Even though all of the communication was over the phone, including that with Jeremy, we never picked up any hint of exasperation or annoyance. They welcome open communication and any question or dialogue you needed to have in order to become a satisfied customer. If we could give more than 5-star rating, we would.....and happily so......It was truly a very positive experience!!

- Destini-Rae Bond

New Roads Auto Loans Star Ratings Reviews

03/03/2020

Great Experience!

Mahalo ❀ to Lynn & team for helping me get a fresh start on rebuilding my credit (even while in bankruptcy, haven't even discharged yet) AND obtain the vehicle I've always wanted. It was painless All throughout the process. Everyone was Very friendly and courteous. The communication and follow-ups - I knew where I was in every phase of the process. I was able to just shoot over pix and simple info to Lynn of different cars I was interested in - she made the calls to the dealerships on my behalf - thank goodness! Took a few searches on my end...but eventually led to the SUV of my dreams. I couldn't be more satisfied as a customer. Great experience, excellent service, and amazing fresh start! Mahalo ❀ Lynn and team!

- Joyce Ballesteros

New Roads Auto Loans Star Ratings Reviews

02/29/2020

Very Pleased!

I was very pleased with New Roads Auto Loans in helping me obtain a loan for my new vehicle. Natalie was wonderful to work with. The only reason I didn't give 5 stars was because this was the second attempt, I had made to finance my vehicle through them. The first loan agent I used didn't seem to know what she was doing. Natalie was able to get me the exact vehicle I wanted and with 100% financing! I will recommend them to others.

- Susan DeVold

New Roads Auto Loans Star Ratings Reviews

02/20/2020

Customer for Life!

Hello to everyone leaving a review for New Roads Auto Loans and to those just beginning the process. I have never had a better or easier loan process in my life. If you are on the fence and not sure just read these reviews. New Roads and every person I spoke with. Was not only intelligent and had an answer for every one of my question but they all had a great sense of humor and made talking to them a pleasure. I will never look anywhere else next time I buy a car.

- Anthony Mangieri

New Roads Auto Loans Star Ratings Reviews

02/18/2020

Quick Process!

This was a fairly quick process to get approved and get our car Lynn was great very helpful negotiating deals for us and about a week in we got into a very nice car with 30,000 miles practically brand new. Very thankful! Mr. and Mrs. Williams.

- Melissa Williams

New Roads Auto Loans Star Ratings Reviews

02/17/2020

Highly Recommend!

I honestly cannot say enough about New Roads. I've been burned by bad loan companies in the past and they were so easy to work with. My loan agent Victoria Hill helped me through the whole process, she sent texts emails and called me on many occasions to get things done in a timely manner for me to have a great car for my kids and I. Recommend!

- Brittany Lemons

New Roads Auto Loans Star Ratings Reviews

02/16/2020

Blown Away!

Absolutely Amazing staff made my approval and purchase as seamless as possible! Heidi got me my approval within minutes of applying. Lori worked with me every step of the way through purchase & worked with the dealership all while I was at work. She made sure my needs were met as well as the company's qualifications. I showed up to the dealership after work, test drove, signed papers and drove off the lot all in an hour thanks to her hard work! Jeremy and staff helped me finalize the process, finish paperwork, and fund my loan just as easy! Absolutely blown away by these real-life people that understand your situation and go above and beyond to provide the best service possible! Thank you all so much! Keep up the amazing work!!

- Jessica Snowden

New Roads Auto Loans Star Ratings Reviews

02/15/2020

Awesome!

My experience was awesome I am in an active bankruptcy never thought anyone would help me get another vehicle. New Roads Wanda was excellent with helping me find the car I wanted not just any old car I know I probably was being picky but she was always there to help and my car payment is very affordable thanks again new roads auto loan.

- Lakeisha Dennis

New Roads Auto Loans Star Ratings Reviews

02/12/2020

Amazing!

Working with New Roads to refinance my vehicle was unbelievably painless; from the first contact to completion Lori-Heather and Jeremy were amazing; great communication in explaining the process and what to expect, answering my questions in a way that I could understand and in a timely manner. VERY friendly professionals. New Roads you have a customer for Life. Thank you!

- Keisha G.

New Roads Auto Loans Star Ratings Reviews

02/03/2020

Amazing Company!

Amazing company. I've had my new vehicle for a week now and couldn't be happier. I worked with half a dozen other finance companies but never received the "sincere" attention and focus that Jenny and Pam showed me. Both had a very disarming and comforting casualness that I truly appreciated. When I say casualness, this casualness does not compromise their obvious expertise when dealing with dealerships and vehicles. It's so nice to have someone "work for you in 'your' best interest", rather than you trying to impress a dealer finance agent whom is just working in the "dealership's" best interest. I will use New Roads for any future financing needs.

- Lazzaro Design

New Roads Auto Loans Star Ratings Reviews

02/01/2020

Very Easy!

The process was easy. Went online then submitted a pre-approval application. Consistently contacted my loan agent Pamela M. afterwards and was given a list of items that's needed to be verified. Followed every protocol. I already have a car in mind so when I saw the pre-approval amount, I already budgeted it including the taxes and fees (approximately, plus $2,000 when buying in CA) since it has to be a certain amount. Let's say you're pre-approved for 25k car, you don't pick a 24,500 car or it's not gonna work. You need to at least pick a car that is below $22,500 for taxes and fees allowance and if you're gonna need maintenance plan or other plans that you purchase through the finance, you have to pay out of pocket or the car must be at least below $21,000. Long story short: I was given an opportunity to work with Elsie G. and Jessica V. The process was very easy. After Jessica told me that the car that I picked is gonna work, she sets me up an appointment with the dealership and filled out a paperwork. Check was sent to the dealership and after two days of waiting, I am now driving an Infiniti. 😊 Highly recommend this lender. I didn't have to fill out a credit app nor have to waste time and negotiate with the dealership!

- Amby Ramos

New Roads Auto Loans Star Ratings Reviews

01/30/2020

Highly Recommend!

The staff at New Roads are amazing ! They make it a very enjoyable experience ! I recommend them highly to anyone who are in need of auto loan ! And a special thanks to Jessica and Pamela you two are amazing !! Again thank you New Roads !!

- Ricky Philips

New Roads Auto Loans Star Ratings Reviews

01/24/2020

Happy With My New Vehicle!

My sales person Victoria Hill was EXTREMELY attentive to all of my random emails. She looked up the vehicles I was interested in and replied quickly. I am in Iowa and have no idea where Victoria is located but there were no issues with time zones or anything. I spent about two weeks looking for a vehicle at my own pace and then maybe four days with Victoria's help before I purchased a vehicle. I was suspicious of using a company that wasn't my local bank but after seeing reviews from other people I applied and was approved to start shopping within hours. My interest rate ended up being 16.5% but for having filed bankruptcy and having the option to refinance down the road I feel very confident and happy about my purchase with New Roads.

- Felicia Studebaker

New Roads Auto Loans Star Ratings Reviews

01/20/2020

Quick Process!

Very quick process from start to finish. I felt like Lori HEATON's only client. She worked day and night to make sure I had the car I wanted. She was extremely informative, professional and articulate. I would recommend this Company to anyone who is looking to purchase or refinance their vehicle. I am done with store front car dealers! Thank You!!!

- DeAnn Johnson

New Roads Auto Loans Star Ratings Reviews

01/17/2020

Very Friendly!

The staff at New Roads Auto Loans was very friendly and helpful with the loan process. Thank you all!!

- Karen Davis

New Roads Auto Loans Star Ratings Reviews

01/08/2020

Thanks Again!

Took a little time to get things going, finally I have my new car thanks to the New Roads team for their hard work. You guys helped when others didn't. Thanks Again!

- Glenda Iweha

New Roads Auto Loans Star Ratings Reviews

01/02/2020

Great Car!

Very satisfied w/ my loan through NRAL. I have a 2016 Chevy Cruze, low miles, low payments. Jessica V was my loan specialist who help me find the car for me. I swear she was a gift from god because she actually helped me through the entire process. I had got a little discouraged for a second because living in Michigan they over tax on these cars, but luckily, I found one that was for me and I'm very satisfied.

- Tatyana Ashberry

New Roads Auto Loans Star Ratings Reviews

12/29/2019

Above and Beyond!

We had the pleasure of working with Jessica Valenzuela during our loan process and she went so far above and beyond to get our loan processed and submitted for funding. From keeping me in the loop and constantly communicating any issues, delays, or needs, to staying on top of the dealership to get what was needed from them, correctly completed. She was always positive, helpful, and pleasant to work with. I really appreciated the human side of how she approaches and manages her job. Our loan terms are comfortable and manageable and allowed us to get a vehicle that suits our needs in an urgent situation when our family SUV broke down. I would absolutely recommend New Roads and will purchase through them again. Thank you, Jessica!

- Jennifer Montantes

New Roads Auto Loans Star Ratings Reviews

12/16/2019

My New Car!

I was so sure they wouldn't be able to help me, but I was wrong I received the best deal in a car loan than I ever have with the rate that I can afford for a newer car! It's still unbelievable. Victoria and Jenny did an awesome job getting me together!

- Nina Sears

New Roads Auto Loans Star Ratings Reviews

12/12/2019

Thank-you New Roads!

New Roads helped me with the loan for a used car. Because I came to the dealer with my own financing, it took the wind out of the dealer's sails and put a quick end to all the painful negotiation, usually done in the office of the finance guy. Jessica stuck with me throughout. She is pleasant, professional, and accessible with just a phone call. Thank you, a great experience.

- Hans H.

New Roads Auto Loans Star Ratings Reviews

12/05/2019

Simply Amazing!

The staff at New Roads Auto Loans are simply amazing. They are with you every step of the way through the process. Natalie was amazing I can't express how comfortable she made me feel during the process. In life sometimes things happen financially out of our control and your credit suffers and it's a tough road back. It's an uncomfortable feeling when applying for things thinking about how people may perceive you. It sucks because some people will judge and make the assumption just by the credit report. They have no idea how or what happen that put you in that position. I have to say not at any point did Natalie or anyone else there make me feel uncomfortable about my situation. It was professional and personal and never a question of doubting my character and responsibility of paying my loan. They will definitely go out of their way to help you if they know they can do it. That goes along way because that means they trust you. I had a great time working with Natalie and I feel as if I made a new friend at some point. If you are someone that knows you just need that extra help to get back in the game and your life back, New Roads will definitively be your best and positive solution.

- Jordan Gagne

New Roads Auto Loans Star Ratings Reviews

11/25/2019

Simple Process!

I am currently in the middle of a Chapter 13 bankruptcy and learned about New Roads Auto Loans. So, I applied and was approved. It was a very simple process. Got the car I wanted with no down payment. I worked with Jessica Valenzuela during the whole loan process. She was very friendly, helpful, and patient with me from beginning to end no matter how many times I called and inquired about things. I would like to Thank Jessica for providing me an awesome customer experience. Thanks, New Roads.

- Timothy Patrick

New Roads Auto Loans Star Ratings Reviews

11/23/2019

Great Experience!

I had a great car buying experience from start to finish! Great work done by Stephanie Stetts. Thank you for taking the time and helping me on this process. You clarified and answered all my questions. What a great easy experience!

- Michelle Reeves

New Roads Auto Loans Star Ratings Reviews

11/22/2019

Thank You New Roads!

First, I was very hesitant about this. With my credit not so good and having a very recent repossession on my credit. Then I found New Roads and agent Lori Heaton. She was friendly, knowledgeable and tenacious. She walked me through the process, continued to stay in touch. Making sure that I get the emails and signing off on the contracts. Once approved, she helped me find a car. I've never seen anyone so dedicated to helping her client. Lori Heaton I'm a fan for life. Thank you, New Roads,!!!!

- Teddy Kemp

New Roads Auto Loans Star Ratings Reviews

11/21/2019

No Money Down!

Working with Lynn Witter was a great experience. Lynn was helpful and has a great personality. She made the process easy. Things took longer than anticipated, but I definitely would recommend New Roads to anyone looking to purchase a new vehicle with no money down.

- Rachel Lloyd

New Roads Auto Loans Star Ratings Reviews

11/20/2019

Smooth Process!

Very smooth process... Agent was very helpful and kept in direct contact thru out the entire loan process... Very pleasant experience and would recommend to all future buyers.

- Joel Rodriguez

New Roads Auto Loans Star Ratings Reviews

11/18/2019

Easy!

I still can't believe how easy it was to get a car! After I collected all the information, they wanted my Agent Lori Heaton helped me & in no time I had found a car. Thank you

- Buddy Williams

New Roads Auto Loans Star Ratings Reviews

11/11/2019

Amazing!

AMAZING!!!! The best and easiest auto loan I have ever had !!! Previous to finding new roads I waited around a dealership only for them to tell me what car I can get and an insane amount down! Lynn was simply amazing, I do not have enough words to say how appreciative I am for New Roads and Lynn!! The experience was the best and ZERO down !!! I got to choose the vehicle and dealership !! Hands down the best !! 10 ⋆ s !!!

- Gigi Signorile

New Roads Auto Loans Star Ratings Reviews

11/09/2019

Highly Recommend!

New Roads Auto Loans was very easy to use. The approval process was very fast! Thanks to Pamela Macias and Steve V. ! I had some issues with the dealership, but Pamela and her supervisor worked hard to get the answers and solutions for this. Pamela took the time to answer any of questions or concerns! I would recommend them to anyone who has struggled with bad credit! Thanks Pamela for all of your hard work! Your team was amazing!! Thank you!!

- Sheretter McCaskill

New Roads Auto Loans Star Ratings Reviews

11/06/2019

Quick & Easy!

I worked with Heidi Golden on getting approved and she mad the whole process extremely easy and simple. Would highly recommend her and this company on getting car loans done quick and easy

- Mike S.

New Roads Auto Loans Star Ratings Reviews

10/28/2019

Zero Down !

Was a slow process but was well worth the wait Jeremy was very helpful in my needs and knew all the dealer tricks and gave me a heads up before I went in so I would be ready for their tricks they try to pull. I will definitely be using new road auto loans again and will be telling all family and friends about their 0 down process for the needy that does not have all the funds for the dealers expensive fees and down payments.

- Justin Elliot

New Roads Auto Loans Star Ratings Reviews

10/26/2019

Thanks New Roads

I worked with Heidi and Lisa. They were very helpful and made this experience as smooth as possible.

- Johnathan Shumate

New Roads Auto Loans Star Ratings Reviews

10/25/2019

Helpful!

Wanda Smith is a great agent! She was helpful and very much on top of her responsibilities as well as getting the dealership to be proactive as well.

- Jessie H.

New Roads Auto Loans Star Ratings Reviews

10/24/2019

Great Company!

This is a great company to finance through, Pamela put a lot of effort to get the car I had my eyes on for a while. I couldn't get approved for financing through anyone else and they really helped me out.

- Caleb LaFeve

New Roads Auto Loans Star Ratings Reviews

10/23/2019

Easy Approval!

Went to many dealerships to get a car loan and couldn't get loans with their banks I applied for New roads auto and ended up speaking with Jeremy he worked with me to get the approval and throughout the search and buying process I'd recommend anyone needing a car loan to speak with this company.

- Chadwick C.

New Roads Auto Loans Star Ratings Reviews

10/22/2019

Simply Amazing!

The Experience is Simply Amazing!! Outstanding customer service, always answering all my questions and concerns there is no words to say Thank you for all you did for us. Jessica Valenzuela and Elsie Gonzalez. Thank you Very Very Much.

- Sincerely, David and Kathy

New Roads Auto Loans Star Ratings Reviews

10/13/2019

Very Easy!

Hello my name is Asha and my Loan agent was Jessica Venezuela, and she took my complicated loan and made it very easy for me to find something reliable and efficient VS something I would have problems with. New Road works as a team and got me in my car 72 hours after approval! Thanks New Roads-

- Ruth Ward

New Roads Auto Loans Star Ratings Reviews

10/10/2019

Approved after Bankruptcy!

Buying a car after Bankruptcy you would think its impossible. Guess again with New Roads Auto Loans it was a stress release knowing my situation and offering a solution within a budget and having a guideline to follow with amount approved for and miles allowed it made it easy to narrow it down and with the list of car sellers and a wide range of vehicles to choose from , amazing I would of gave up driving all over the place. Thanks to New Roads they where quick friendly and understanding , I will definitely share with friends and let them know they can have a New Road loan too. Thanks Wanda, Stevie and all staff who helped...George.

- George Sandoval

New Roads Auto Loans Star Ratings Reviews

10/05/2019

Extremely Smooth!

I must admit. I was a little hesitant when I first found out about New Roads Auto. I took a leap of faith and BOY am I glad I did. This was the BEST auto financing experience I've ever had. This is no exaggeration...if possible...I will NEVER deal with another financing company. As long as you're on top of documents...the process is extremely smooth. My loan agent was helpful and was consistent with staying in contact with me. GREAT JOB NEW ROADS!!!!

- Phil Daniel

New Roads Auto Loans Star Ratings Reviews

09/26/2019

Thank-you New Roads!

Heidi & Lisa were amazing! On a day that their systems were down, they still made sure my paperwork was processed & they worked directly with the dealership. I found a car on Saturday & in just a few days I was driving it!

- Thank you Lisa & Heidi & New Roads

New Roads Auto Loans Star Ratings Reviews

09/24/2019

So Easy!

Let me start by saying LYNN WITTER was an excellent loan agent!!! She made the process so easy and the communication was excellent even with her being 3 hours behind where I live!! The application process was fairly easy and I'm glad to see there is a good company to help people bounce back after bankruptcy, poor credit, or damaged credit. Lynn went above and beyond to get me a reasonable interest rate lower then any bank I tried to finance with being post bankruptcy. If you choose this company I hope you get LYNN WITTER as a loan agent you won't regret it. I HIGHLY RECOMMEND!!!

- Timothy Dods

New Roads Auto Loans Star Ratings Reviews

09/23/2019

A Blessing!

I can seriously say this company and of my loan officer Ms.Lynn Reese are a blessing they really care and so friendly staff every time i called thank you so much i reccomend this company to anyone who has credit problems and want a second chance.

- Ann Martinez

New Roads Auto Loans Star Ratings Reviews

09/21/2019

Great Experience!

I will recommend this company to anyone, I worked with Wanda and Stevie and it was a great experience.

- Armeaka Gordon

New Roads Auto Loans Star Ratings Reviews

09/19/2019

Great Service!

Great company! Great customer service! Everything went just the way they said it would. Thank you New Roads!

- John Ivy

New Roads Auto Loans Star Ratings Reviews

09/15/2019

Easy!

I worked with Lynn and she was great! Overall very responsive and easy to work with. Would recommend them to a friend.

- Ryan M.

New Roads Auto Loans Star Ratings Reviews

09/11/2019

Great Service!

Nice people who offer great service. Easy process to purchasing a vehicle. Lorie was a fantastic agent who will take the time and effort to make sure you are comfortable with your purchase. Great service and staff.

- Marcus Kennedy

New Roads Auto Loans Star Ratings Reviews

09/09/2019

Helpful & Quick!

Lynn W, was very helpful and quick in getting me approved. there were a couple of snags in the funding process, but everything turned out great and I got my car within a few days. I would recommend New Roads to anyone who is credit challenged.

- William Mees

New Roads Auto Loans Star Ratings Reviews

09/01/2019

Easy!

The process was easy and they made sure of that, my Loan Agent Spencer Holloway is Awesome! Thank you New Roads for helping me get back on the road!!

- Latoya Terry

New Roads Auto Loans Star Ratings Reviews

08/29/2019

It was Easy!

Dealing with New Roads Auto loans has been a Blessing!! It was easy to get approved. I will refer them to all my friends!! Ms. Lynn was very caring, professional and answered all my questions. Thank you so much!!!

- Desiree Collins

New Roads Auto Loans Star Ratings Reviews

08/28/2019

Fantastic!

Heidi Golden and her associate Lisa were FANTASTIC the whole way through. I can't even express how quick and easy they made the whole buying process. Thank you both!

- Lloyed Pena

New Roads Auto Loans Star Ratings Reviews

08/27/2019

Very Professional!

I can't say enough good things about New Road Auto loan especially Heidi Golden and Lisa Peterson.they both were super courteous very professional and very thorough and very quick to get this loan in which my credit isn't perfect but I do not complain and the payments are very affordable. Thank you so much I can't wait till I get my next car..

- Jason Buzbee

New Roads Auto Loans Star Ratings Reviews

08/25/2019

Fast and Easy!

Fast and easy to work with! Heidi Golden was super nice and helpful, applied and had my car the next day and it was a smooth transaction! My 2nd time using them and will do again.

- Chris Gulledge

New Roads Auto Loans Star Ratings Reviews

08/22/2019

Saved on my Refinance!

My refinance went very smooth and took no time at all. Heidi G. and Lisa were very easy to work with and made sure I understood how the refinance would work. Very friendly, helpful and professional staff. I would definitely do business with New Roads again.

- Scott Gordon

New Roads Auto Loans Star Ratings Reviews

08/21/2019

Amazing!

Best company I ever worked with! Heidi Golden did an amazing job getting me the loan I needed to get into an awesome vehicle! Thank you New Roads!!

- Thomas Weaver

New Roads Auto Loans Star Ratings Reviews

08/19/2019

The Perfect Car!

Huge thanks to Victoria Hill and the rest of the crew at New Roads Auto Loans! I was kind of a pain in the butt because I wanted a very specific car for my next vehicle. I already had a "good cheap car" and was looking to upgrade into a "wow that's a nice car". The car I wanted was barely within my budget and Victoria fought tooth and nail to get me into this ride. It was the perfect car, 2012 Subaru WRX STI, 1 owner with a low 46k miles and a squeaky clean carfax from a local dealer. Couldn't be happier! Thanks New Roads for getting me into the car and loan I wanted when nobody else would.

- Tony Mosier

New Roads Auto Loans Star Ratings Reviews

08/18/2019

Exceptional Service!

New Roads Auto Loans gave me exceptional-top rated service when I applied for an auto loan. I received a pre-approval in minutes. A short time after my pre-approval, my assigned loan officer (Jenny Barandas) immediately called me and worked relentlessly to get me approved for my dream car at an exceptional interest rate. Jenny also worked to increase the amount loaned to me. At the conclusion of my car purchase, my interest rate was ten points lower than what the other financial institutions offered, and $150 less off the monthly note. Did I also mention I didn't have to put any money down, and my bankruptcy was discharged only a week before my loan approval. New Roads worked an auto loan miracle on my behalf and I am so grateful for them. I highly recommend New Roads Auto Loans!

- R. Jones

New Roads Auto Loans Star Ratings Reviews

08/18/2019

No Hassle!

The best thing that happened to me with a challenge credit score and report is New Roads Auto Loans, my agent Pam M. Is the best I picked the vehicle I wanted and she took care of everything else, Thank You New Roads Auto Loans for a no hassle car buying experience. Antonio Truesdale of MD

- Antonio Truesdale

New Roads Auto Loans Star Ratings Reviews

08/16/2019

Quick & Easy!

Quick, fast and easy. I first went to the dealership and they got me approve through New Road Auto Loan. The dealership didn't have the vehicle I want. I contacted New Roads Auto Loan and explain to them that the dealership wasn't willing to trade for the car I wanted. Heidi G. Explain that I would need to apply for a direct loan this time. I did that, turn in all the documents they needed within the hr, Heidi inform me that I was approve. She explained to me the steps to take next When I found the car I wanted. When I did, I provided the documents they need for the selling dealership, Heidi contacted them and funds were sent. The entire process was smooth. It was better than my previous experiences of going through the dealership. Definitely will be doing business again with New Roads Loan. Thank You to everyone from there and most of all thank You Heidi G.

- LS Swap

New Roads Auto Loans Star Ratings Reviews

08/15/2019

Above & Beyond!

I was fortunate enough to work with Lynn Witter who was amazing in every sense of the word! She was extremely professional, real & honest. She gets business complete with no b.s. She went above & beyond the call of duty for me, by calling dealerships in advance for me, to save me gas money & driving time! I'm going to be able to get my credit back on track because of these guys, & drive away in a beautiful 2011 car while doing it!

- Raven Lian

New Roads Auto Loans Star Ratings Reviews

08/14/2019

Awesome!

Thank you so much Heidi Golden! You helped my girlfriend and I refinance AND purchase a new car at the same time. You are awesome and we will for sure be using New Roads again!!!

- Zach Gault

New Roads Auto Loans Star Ratings Reviews

08/06/2019

Great Affordable Payment!

Recently being involved in an accident where my car was totaled and needing something seriously fast. With my credit under review (BR) I was blessed to be paired up with such a wonderful financial advisor Lynn W. She was able to get my application approved within the same day. She also helped negotiate with the dealership to which I found my car to get the car within the price that was in my ball court. I didn't just get a car that would get me from work and home, I got a car that was higher in value and worth every dollar I put into it. The exact car, color, and luxury amenities onboard! Lynn W also gave me a monthly installment that was less than my original car payment on a high end vehicle that is worth more than the car I originally had with my hard credit. I truly appreciate the service and dedication that I received from Lynn W. and New Roads Auto Loans. My fiancee will be using them next!

- Dinah Huff

New Roads Auto Loans Star Ratings Reviews

08/05/2019

Thank-You New Roads!

I want to thank New Road Auto Loans for giving a fresh start on a new auto loan that fits my needs and with the car I wanted. A BIG thank you to Stephanie Stetts my loan officer for being so helpful with the whole process she did such a great job with every step to get this going.

- Shirley Duarte

New Roads Auto Loans Star Ratings Reviews

08/04/2019

Great Communication!

I would like to take this time to show my appreciation for Stephanie Stetts and Marisa Benjamin hard work and attention to calls and emails for this loan. This was a major mission for me with the car being located in Glendale, California, so I wanted you to know I really appreciate both of you for your hard work and attention to detail. Stephanie Stetts and Marisa Benjamin thank you so much!!!

- Roger McKenzie

New Roads Auto Loans Star Ratings Reviews

08/03/2019

Amazing Job!

I want to Thank New Roads Auto Loan for giving me a fresh start on an auto loan and a very BIG Thank you to STEPHANIE STETTS my loan officer. You did an amazing job! I can't thank you enough for helping me every step of the way to a new vehicle. I now have the truck of my dreams!

- Kerry Edwards

New Roads Auto Loans Star Ratings Reviews

08/02/2019

Extremely Pleased!

I have nothing but praise for New Roads Auto Loans. Fast approval notifications and Natalie V was responsive and a pleasure to work with. Thank you for helping me through the financial process and assisting me with my vehicle purchase!! Extremely pleased!!

- Chris Martinchick

New Roads Auto Loans Star Ratings Reviews

08/01/2019

Fast Service!

Best people I've had to work with courteous they were understanding they got my loan approved within 3 days the vehicle I wanted no hassles no problem best budget people I've ever had to deal with.

- JB Bourque

New Roads Auto Loans Star Ratings Reviews

07/26/2019

Best Customer Service!

Jeremy, I can not tell you THANK YOU enough, for EVERYTHING you did to help me.....Even on your VACATION!!! I have never experienced customer service at the level you have given. My words seem inadequate for the amount of gratitude that I have for you and MRS.Stevie. I was very embarrassed when I first spoke to you due to some credit issues and doubted I would even get any help. A series of events, life, a divorce, Seemed everything was a mess! Needless to say I was not at all familiar with being in a financial bind until this year..HA. Anyway, long story short, you helped me, you didn't know my story, didn't even know me and you helped me, and I THANK YOU!!!

- Michelle L.

New Roads Auto Loans Star Ratings Reviews

07/24/2019

Awesome!

Awesome company agent there by the name of Pamela she helped me thru out this process she really did her job well and I'm very thankful and happy with the vehicle chosen.

- Martice Watson

New Roads Auto Loans Star Ratings Reviews

07/21/2019

Rockstars!

I would like to thank Heidi Golden and Lisa Peterson for helping me with the purchase of a new vehicle and for being so patient and helping through the whole process...You ladies are ROCKSTARS and I thank you for all your help. If I ever need you in the near future, I hope I'm lucky enough to end up with both of you ladies as my loan agents. Thank you!

- Robert Garcia

New Roads Auto Loans Star Ratings Reviews

07/19/2019

Experts!

Jenny and Elsie were very helpful and so patient with me. I thought I wasn't going to find what I was looking for but Jenny Barandas continually helped me look for trucks in my area and helped me to negotiate the deal that was happy with. The experience was more like having an expert negotiator helping you buy than just a finance agency. I'm truly thankful for all their help!

- Joe Barton

New Roads Auto Loans Star Ratings Reviews

07/17/2019

Fast and Professional!

BEST service easy fast and professional. Pamela Macias help me out and made it super easy to find the right car I'm really happy New Roads auto loans was there to help .

- Robert Ruiz

New Roads Auto Loans Star Ratings Reviews

07/15/2019

Highly Recommend!

My agent was wonderful she was very helpful and worked very hard getting me approved. Not only did they work with me and made the whole loan process painless they also dealt with the dealership to ensure i was not over charged for my auto. I would highly recommend they to my family and friends...

- Doug Stephens

New Roads Auto Loans Star Ratings Reviews

07/12/2019

Highly Recommend!

My experience with New Roads Auto Loans was a painless one. The staff was great. The company showed great efficiency in time management. And my assigned loan officer Spencer Holloway showed great proficiency and professionalism. I would definitely recommend this company as an option to anyone looking for financing. Great job New Roads Auto Loan!

- Ethonel Yerks

New Roads Auto Loans Star Ratings Reviews

07/11/2019

Car of my Dreams!

Heidi Golden was so good to me at New Roads. I can be such a pest when I am nervous or unsure, and she was very prompt when answering my questions. I got the car of my dreams for the first time. Thank you New Roads Auto Loans.

- Mrs. QJW

New Roads Auto Loans Star Ratings Reviews

07/11/2019

Very Satisfied!

I worked with Jeremy Burrus through my loan process and he was very kind and knowledgeable. He helped me to choose the perfect vehicle and I am a very satisfied with him, the company and my new Mazda as well. Thank you!

- Jonathan Burdette

New Roads Auto Loans Star Ratings Reviews

07/10/2019

The Best Deal!

Thank you so much New Roads! Elsie and Spencer were such a huge help! I thought I would never get a car but Spencer was very adamant about getting me the best deal for the dollar and so very very patient with me. Process took about a month to find the perfect car for the perfect rate and even after a hiccup with the dealership, I am here now about to pick up my car! They really work with every situation and are just saints, overall! Monthly payment isn't bad at all and I can't say thank you enough to all of y'all!

- Taye Mechelle

New Roads Auto Loans Star Ratings Reviews

07/07/2019

Zero Down!

I just got my 2018 Mitsubishi Outlander last Tuesday with zero down. Ms Lynn Reese, Lisa Aragon, Stevie and Markina were all super awesome in helping me get my car! They helped me out through the entire process. Super friendly and very understanding staff that they have. I definitely recommend New Roads Auto loans.

- Belinda Cortez

New Roads Auto Loans Star Ratings Reviews

07/01/2019

Smooth Process!

The process was smooth you must have patience because it took about a week for the verification process, but thank you so much to Jenny and Elsie who I nagged everyday with the same question ,they did not get agitated and was happy to update me every chance they got, once I got to the car buying phase I had a car in mind but my loan agent Jenny remember I wanted a Nissan Maxima and although i thought they were too expensive and out of my loan range Jenny was able to get me into a new Nissan Maxima of my choice .. THANK YOU NEW ROADS

- Jasmine Porter

New Roads Auto Loans Star Ratings Reviews

06/24/2019

No Money Down!

Victoria my sales rep for NewRoadsAutoLoans made it so easy for me to get a car. Love that I didn't have to put any money down. I am happy with my car and would recommend their services. They are the real deal...thank you again.

- Rosalynn Manu

New Roads Auto Loans Star Ratings Reviews

06/21/2019

Great Customer Support!

I think anyone appreciates great customer support and my experience with New Roads is one that defines "excellence". They have my recommendation for sure! A great job and thank you to the Loan Agent, Lori Heaton.

- Sam Kieffer

New Roads Auto Loans Star Ratings Reviews

06/19/2019

Easy Process!

When I couldn't get financed anywhere else. A car dealership salesman informed me of New Roads from a customer he had. I tried them, the process was an easy application Although I waited longer than expected no fault of New Roads my own situation. Once I resolved that it took about 24 hrs to go through the stages and pick my car. This is a great place for people who have challenges. Everyone was nice and gave you that one on one attention. So, thank you New Roads for all your help. And I love my new car

- Dartene Brickley

New Roads Auto Loans Star Ratings Reviews

06/18/2019

Great Communication!

Thank you to the entire New Roads Team. I am now driving a newer car and I couldn't be happier. The process went smooth and the communication with my agent was amazing. Thanks Again!

- William Johnstone

New Roads Auto Loans Star Ratings Reviews

06/17/2019

Gracias New Roads!

JESSICA VALENZUELA no sabes el amor y el respecto que siento por ti gracias por Hacer de mi una persona feliz con mi nuevo prestamos de auto con cero down gracia gracias gracias que dios me la bendiga.

- Adriel Gustav

New Roads Auto Loans Star Ratings Reviews

06/15/2019

Awesome!

Thank- you Jenny. You went above and beyond to make sure we were taken care off, Thanks New Roads and all the Staff that made this happen.

- Brian Martin

New Roads Auto Loans Star Ratings Reviews

06/13/2019

My Saving Grace

This company and the people were my saving grace. When everyone said no, they gave me a chance to get back on my feet. Especially Lori, who was patient and understanding. Thank you Lori so much for all of your help and kindness.

- A. Gachille

New Roads Auto Loans Star Ratings Reviews

06/11/2019

Good People!

They are able to help and do what 95% of finance companies can not! And that is help people like me and others with poor credit get back on their feet and into a nice vehicle with zero down and pretty fair interest rate as well. That alone sets them apart from the rest. Good customer service and helpful! James, Liza, Spencer, and Elsie have all been extremely helpful especially with my very difficult credit situation. Good people!

- Nate Fisher

New Roads Auto Loans Star Ratings Reviews

06/10/2019

So Helpful!

Jenny, Lisa, and the entire staff was so helpful!!!!! The process takes awhile so patience is required. They are absolutely there to help you! I went through a tough divorce and my credit was shot. They assisted me in getting a car after being without one for 7 months. I highly recommend New Roads for does who need a beautiful and reliable car. Thank you Jenny for an early birthday present!!!! Peace and blessings!!!!

- Sylvester Waters

New Roads Auto Loans Star Ratings Reviews

06/04/2019

Refinance Saved me Money

I refinanced my vehicle through new road loans, the process was quick,easy and I'm saving almost $100 on my payment. Lori H. did a remarkable job on making this a smooth transition for me.. Thanks New Roads!

- Khia Hunter

New Roads Auto Loans Star Ratings Reviews

06/02/2019

Great Service!

New Roads Auto Loans helped me out so much during my search for a new vehicle. Victoria Hill was amazing and guided me through the buying process and assured I was going to be taken care of which was very welcoming. Thank you!

- Berto Rodriquez

New Roads Auto Loans Star Ratings Reviews

06/01/2019

Amazing!

This was one of the best loan companies I have had the pleasure to do business with Spencer was great the whole staff was amazing love my car and this was very fast . Thanks

- Yolanda E.

New Roads Auto Loans Star Ratings Reviews

05/23/2019

Highly Recommend!

Just picked up my Jeep Grand Cherokee today. New Roads is awesome. I got a great vehicle for a great rate considering my bankruptcy just discharged 15 days ago. Jenny Barandas was my loan officer and she was awesome. Her and Elsie Gonzalas made it really easy to get into a new vehicle. Highly recommend this company. Thank you New Roads.

- Shasta Apple

New Roads Auto Loans Star Ratings Reviews

05/21/2019

So Easy!

Wanda Smith at New Roads took care of our recent car loan, I have purchased a lot of cars in my lifetime but I have never had an easier transaction from start to funding than I did this time. Thanks so much for making this so easy.

- Mike Holrath

New Roads Auto Loans Star Ratings Reviews

05/18/2019

Thanks New Roads!

With the help of New Roads Auto Loans I received the car I wanted at a price well within my budget. Thank you!

- Tim Cain

New Roads Auto Loans Star Ratings Reviews

04/19/2019

Very Happy!

Thank you, Lori, for being there for me throughout my loan process. You are the best. New Roads Auto Loans gave me everything I needed from start to finish. PRAISE the Lord.

- Regina Stewart

New Roads Auto Loans Star Ratings Reviews

04/18/2019

Fantastic!

My experience with new roads auto was fantastic my agent Natalie Villafuerte was nothing short of perfection helping me get financed and into the car of my dreams, she's exceptional and pays close attention to detail always calls back immediately and stays in close contact while the finance process is going through, she's always very professional and you can tell that she really likes her job and goes that extra mile for her customers even as far as working on her day off and answering her work cell after hours, she is a hard working agent and very respectful, she really cares about helping you get financed and into the vehicle that you are looking for, she was a pleasure to work with and will definitely go far in her company with her work ethic and attitude.

- David Bradley

New Roads Auto Loans Star Ratings Reviews

04/17/2019

Top Notch!

My experience dealing with New Roads Auto Loans was exceptional. My loan officer Lynn, to funding and customer support was top notch help. I was treated like a person not a bank number and everyone was really nice and easy to deal with. New Roads Auto Loans worked with my situation, talked with the dealership and understood me and took into account everything I explained to them. I recommend New Roads Auto Loans for anyone needing a new car loan hassle free with great people to work with. Thank you New Roads Auto Loans and all your staff, I appreciate all your hard work and dedication into my auto loan.

- Mike Molina

New Roads Auto Loans Star Ratings Reviews

03/20/2019

Thanks for the Help!

The service I received was amazing. Jessica V. was great. I have to say through the whole process she made it worth it. She answered every single question I had and made me feel really good about what was going on. Thanks Jessica for being simply amazing and thanks new road auto loans for helping me when I thought there was no help at all.

- Arcadio Lopez

New Roads Auto Loans Star Ratings Reviews

03/17/2019

Amazing!

Lynn is more than amazing, she went above and beyond what I thought was possible. If you are in the market to get a new car and have bad credit, work with Lynn and she will make you experience the best experience. Honestly there so much I can say about how great of job Lynn did, but to cut it short she is just amazing.

- Jovin Cruz

New Roads Auto Loans Star Ratings Reviews

03/16/2019

Quick and Simple!

Mrs. Heidi and Lisa , did an amazing job, helping me getting the vehicle I wanted. They made the process quick, simple and painless. These ladies were very knowledgeable and professional at getting the job done successfully! I would recommend them to anyone that's looking to get the car, you truly want. Once again thanks so much Mrs. Heidi and Lisa!! Way to be Great!!!

- Tay Presley

New Roads Auto Loans Star Ratings Reviews

02/15/2019

Great Help!

Yes, they are real, and they help more than any company I've ever gone through. Jenny is one of the most amazing people I've ever met. She was professional the whole way while making me feel comfortable with every decision. I can't recommend them enough.

- Raul Martinez

New Roads Auto Loans Star Ratings Reviews

02/14/2019

Highly Recommend!

After all the hassle of a bankruptcy, I was unprepared for how easy this process was. They were clear, up front, gave me an incredible deal and handled the paperwork with the dealer. I would highly recommend these guys.

- John Mitchell

New Roads Auto Loans Star Ratings Reviews

02/06/2019

Exceptional Service!

Thank- you Natalie Villafuerte, Elsie Gonzales and New Roads Autos Loans for exceptional customer service! I was honestly having the hardest time getting a loan through a dealership and after responding to a mail offer though this company they were nothing but professional and experienced through every aspect of car buying process. After being approved and while shopping for cars Natalie was always a phone call away to answer any question I had as well as help me get the best value for the vehicle I wanted. I am extremely pleased with my choice and for the entire car buying experience with New Roads Auto Loans. Thank you!

- Kathleen Feinsod

New Roads Auto Loans Star Ratings Reviews

01/11/2019

Enjoyed My Experience!

If you hate sitting in the dealership for hours or are just to busy... Lynn from New Roads Auto Loans made it painless. Lynn was excellent with communicating every step... from loan approval to funding. At no point did I not understand every detail and what to expect. I've purchased multiple cars from multiple lenders, but this experience made me feel like I had a full team working on my behalf. I enjoyed my experience and recommend New Roads Auto Loan to anyone looking to purchase a vehicle.

- Garfield Woodberry

New Roads Auto Loans Star Ratings Reviews

01/07/2019

Amazing Company!

Where do I begin? Lynn Witter was my loan agent. I want to thank Lynn and New Roads know that every review about Lynn was absolutely the truth! I can't thank her enough for walking me through the process and letting me know what to expect. She was absolutely patient and help me worked out a deal on a 2014 BMW. Lynn, you are truly amazing with a contagious personality! Thank you for everything! If anyone is interested, please ask for Lynn, you will not be disappointed... this company is not a scam. Have all your papers submitted and do what you are asked and you will succeed. Do not let any bad reviews turn you away from an amazing company!

- Meb Amil

New Roads Auto Loans Star Ratings Reviews

12/15/2018

Great Service!

Lisa A was wonderful throughout the process. She helped me shop and to find the best car for my money. I will refer- Thank You New Roads!

- Leah Mayo

New Roads Auto Loans Star Ratings Reviews

12/14/2018

5 Stars!

Overall, I am giving New Road Auto Loans a 5 star. The application process is simple and follow up is great. From application to leaving with new car was about a week. Victoria Hill and the others were great to deal with. Had one small hiccup and Victoria took care of me, so overall, I have nothing but good things to say!

- Jason P.

New Roads Auto Loans Star Ratings Reviews

11/10/2018

Zero Down!

They are amazing! I was stressed trying to figure out how to get a car during a BK. I really needed a reliable vehicle. New Roads Auto Loans got me approved with a zero down loan! I was approved last Wednesday through my quick online application, everything was finalized Thursday and given the green light to look for cars, purchased a vehicle on Friday (and this amazing company FUNDED MY LOAN late on a Friday, so the check could get Monday and overnighted out.). I'm picking my 2015 Jeep Renegade up today, less than a week after I heard about them and applied. Heidi was my loan agent and she was quick to respond and was very knowledgeable. I give a special shout out to Martha, my processor. Holy moly! She was ON IT. Answered every question, responded instantly to items, and kept me in the loop. You won't regret using this company! I'm grateful to have found them.

- Jodi Byrd

New Roads Auto Loans Star Ratings Reviews

11/07/2018

Quick Response!

First I want to start off by thanking Victoria Hill she was awesome she made sure she got me exactly what I wanted even when I got frustrated she was there she was a quick responder and was on top and on point I was able to get a 2018 Kia Optima something I may have never gotten if it wasn't for me searching around on credit Karma. But this company is a good company they are really here for their customers and will help you all the way but thanks again Victoria Hill and Martha Ortiz you guys are amazing...

- Jennifer Rogers

New Roads Auto Loans Star Ratings Reviews

10/24/2018

This Really Works!

This really works!! I do not have the best credit in the world and to be truthful about it, my credit is terrible but New Roads helped us purchase a car. Lynn is the best, she helped us, always answered the phone and really made the process easier. The dealership where we purchased the car was terrible, would not send paperwork needed but Lynn stayed on top of them and made them follow through. It did take a while for all of this to take place but we actually were able to purchase a great car and did not have to go to a "Buy Here, Pay Here" lot. I would recommend New Roads Auto Loans to anyone who has challenged credit and needs to purchase a car. Thanks a bunch Lynn!!!!

- Darrell Nash

New Roads Auto Loans Star Ratings Reviews

10/21/2018

Car of my Dreams!

I will recommend them to anyone who is in a bankruptcy or coming out of one, they helped me every step of the way. Spencer Holloway was always an email and a call away kept me updated on everything and helped me get the car of my dreams. I am the happiest girl in the world right now only took a week. I am so happy my Friend refer me to Spencer Holloway I will be telling everyone about them.

- Vincetta Mobley

New Roads Auto Loans Star Ratings Reviews

09/14/2018

A New Car!

Jenny Barandas helped us through the process of getting a brand new car, even while in bankruptcy. This company is great and makes sure you get a vehicle that will work great for your family. Jenny is awesome and very knowledgeable about her job. I wont go anywhere else from now on for auto loans. Thanks New Roads Auto Loans! You the bomb!

- Brandy Antonson

New Roads Auto Loans Star Ratings Reviews

09/13/2018

Simple & Fast!

The loan process was so simple and fast - finding the right vehicle was the hard part. During the process Marisa was AMAZING!!! Seriously, she's a rock star!! She helped out during each step, as well as went above and beyond to explain to the dealership how the process would work. The dealership was very rude, but my experience with Marisa made up for the rudeness I experienced at the dealership. Marisa pushed the paperwork through so we could get the process done and over with. I am so appreciative for her help. I will recommend New Roads Auto Loans to all my family and friends!!

- Alicia Spruell

New Roads Auto Loans Star Ratings Reviews

08/17/2018

Quick Response!

They were awesome! Heidi Golden and Elsie Gonzales were both so incredibly helpful and were there every step of the way. They responded quickly and their communication throughout the process kept me informed and educated about what was happening. Could not ask for a better experience. Thank you!

- Jonathan Jacobs

New Roads Auto Loans Star Ratings Reviews

08/16/2018

Very Helpful!

I was very weary when I was going through the loan process, and every step I took towards the end Jessica Vanezuela, and Elsie Gonzales where very helpful. When I got the approval for zero down I knew there was a catch, turns out I got a car with zero down and my interest is a little high but I've seen a lot worse. Just wanted to thank Jessica and Elsie for everything and making the process easy.

- Robert Vasquez

New Roads Auto Loans Star Ratings Reviews

07/18/2018

Fantastic!

I worked with Heidi and Golden and she is fantastic. I was very picky when it came to what I wanted and she worked right there with me, so that I didn't settle for anything other than what I wanted. She had me in my new car within a weeks time. Highly recommend!

- Damon Delmont

New Roads Auto Loans Star Ratings Reviews

07/15/2018

Above and Beyond!

I am a car salesman in Louisiana and a mutual client purchased a car from me utilizing new Roads and Heidi Gold went above and beyond to make their experience a great one. Thank you Heidi and I look forward to doing more business with you in the future......

- Matt Giraud

New Roads Auto Loans Star Ratings Reviews

07/14/2018

Very Satisfied!

I was very very satisfied with new roads, and the staff was exceptionally professional, especially my hard working, diligently patient loan agent JENNY BARRANDAS, she a go getter, if they ever need another VIP ill recommend her and for LISA PETERSON thank you for your professionalism too, I highly recommend NEW ROADS AUTO, thank u all for helping me.

- Herman Overton

New Roads Auto Loans Star Ratings Reviews

06/17/2018

Highly Recommend!

I had a great experience dealing with Lynn Witter. She made the whole process much smoother than going to a car dealership and doing it on your own. Even when the salesman was giving me a hard time she said "Let me speak with him". After she spoke with him , his whole demeanor changed. Lynn is very thorough and I'm glad she had my back with everything. It felt like she's a family member. I highly recommend Lynn, she is very personable, great personality, friendly and easy to deal with. She made sure if I was getting a good deal or not. She was there on the phone contacting me for days and many times a day to see how everything was going with the car buying process. What a hard worker and very loyal to her job and clients!!! If anyone deserves a bonus or raise its her!! I loved her!!! Thx Lynn!!!!

- Eda Ayvaz

New Roads Auto Loans Star Ratings Reviews

06/13/2018

Easy to Work With!

Stevie was so easy to work with. She helped me the whole way through my car shopping process and made sure I did not over pay for the car I chose. She answered all my questions and was helpful in every way. Martha and Lisa were also great to work with. I would recommend them for a new car finance anytime! Thanks Again

- Karen Van Dyke

New Roads Auto Loans Star Ratings Reviews

05/13/2018

Great Service!

The service is great. I just purchased a 2013 Ford Taurus a beautiful car with really low miles and a cheap payment a month. I will never finance a car through a dealership every again, this the best route to go. You won't regret it thanks to Naykia and the New Roads Team!

- Osha Walker

New Roads Auto Loans Star Ratings Reviews

05/11/2018

Approved!

The helped me when no other loan company or bank would I was ready to throw in the towel. Then I received and e-mail saying I got approved got a call a day later from Heidi and went through the process and turned in all my paper work it was so easy. Thank you so much for helping me get into a car.

- Robert Lara

New Roads Auto Loans Star Ratings Reviews

04/10/2018

Unbelievable Service!

In all the time where I have purchased a car, I have never come across somebody so friendly and informative and a pleasure to speak with as Jessica have been. Through the entire transaction from start to finish you have pretty much held my hand through the whole process and guided me with both honesty and integrity which now and days is a rare commodity. More people in your business should be like you. From a consumer's perspective it's refreshing. Thank you for everything you are amazing and I would prefer you to anyone any day. thank you for helping me purchase my new car it has really been a pleasure.

- Vickie Martin

New Roads Auto Loans Star Ratings Reviews

04/08/2018

Immediate Approval!

I wanted to take the time to thank New Roads Auto Loans for their services. Last week I applied and received an immediate approval. I began working with an amazing young lady, Jessica Valenzuela. Jessica was with me every step of the way. Every step I took, Jessica was right there with me. She guided me, educated me and made this process so easy. She answered every call, every email, every emergency as if she was doing for herself. This young lady is the best at what she does and I'm telling you I would not me in my new car that she found for me. Jessica thank you from the Heavens for being such an angel and being so attentive to my needs. New Roads Auto would not be the same without you.

- George Chandler

New Roads Auto Loans Star Ratings Reviews

03/05/2018

A Must Read!

I would like to tell my story and how New Roads Auto Loans helped me at the most devastating time of my life.

My credit had always been great, UNTIL a devastating Flood hit Louisiana and wiped out 2 of my homes. I did not have flood insurance, so therefore no coverage. I had no choice but to file bankruptcy which along with the issues the flood caused killed my credit. About 2 weeks after I filed bankruptcy I got a letter about the possibilities of an Auto Loan from New Roads Auto Loans. The devastating emotional effects of the flood also brought on a divorce, and my ex- wife wanted the vehicle that was in both of our names, out of her name, but it was almost impossible with the bankruptcy and the now credit issues. That all changed when I called New Roads, and was blessed to be connected to Lynn . I advised Lynn of my situation from front to back and was treated with the utmost respect, kindness, and absolute professionalism.

I might add that I myself have been in the car business for 30 years, and I have never seen a person show so much in all the aforementioned than Lynn Witter.

- David Sanchez

New Roads Auto Loans Star Ratings Reviews

03/03/2018

Highly Recommended!

It was a great experience getting my car through New Roads Auto Loans. Not just getting it but my first car ever. And I didn't have to put any money down. And really had a great experience working with Jessica she is such a sweetheart, she tried her possible best to get me a car in one week. Her customer service was very excellent. If you are looking forward in financing a new car I recommend you check out New Roads Auto Loans. Thanks, so much Jessica, I am so grateful for your help.

- Charlesetta Paegar

New Roads Auto Loans Star Ratings Reviews

02/27/2018

Awesome Service!

After a rough start with New Roads, we were connected with loan agent Lynn Meneses Witter, who worked really hard to do right by us. She went above and beyond to provide awesome customer service and completed the task in the most efficient manner! Thanks again Lynn :)

- Deborah Downey

New Roads Auto Loans Star Ratings Reviews

02/25/2018

Going the Extra Mile!

I want to thank Pamela for making it happen. She went the extra mile plus another 10 miles helping me out. Always friendly and always answering all of my questions. Thanks again Pamela.

- J.R. Lopez

New Roads Auto Loans Star Ratings Reviews

01/15/2018

Easy Process

Heidi and Lisa were great to work with. This process I feel is great for people to shop as a cash buyer. Thanks Heidi you really went above and beyond for me and treated me with respect and consideration. Again, Thank you for all your help with my car purchase. I will recommend you guys to my friends.

Thank you again for the great service.

- Jamie Chapman

New Roads Auto Loans Star Ratings Reviews

01/10/2018

Very Professional

Thank - you New Roads for being very professional and helpful. I dealt with Iris and she was an angel. She was very patient dealing with a difficult dealership to help me get the car I wanted. I would recommend highly! New Roads Auto Loans is the place for fast financing!

- Serena Urena

New Roads Auto Loans Star Ratings Reviews

12/14/2017

Above and Beyond!

I was pleasantly pleased with the awesome served that I received. Spencer and Martha went above and beyond to make this the easiest and most convenient process ever. It's not often that an employee goes the extra mile to help customers. I will be calling them for again and I suggest that you do to! Great work New Roads.

- Leibe S.

New Roads Auto Loans Star Ratings Reviews

12/10/2017

Amazing!

I wanted to give a shout out to Marisa! I have never dealt with anyone that has been so kind and personable when it came to purchasing a vehicle. She was right there through the whole process offering advice when it seemed that I wouldn't find the perfect car! She is truly amazing and I feel so blessed by the process. Everyone from Martha to Stevie was great as well! Lisa was super nice too! I am definitely recommending CPS, New Road Auto Loans, to my family and friends. Thank you again!

- Brittany Bing

New Roads Auto Loans Star Ratings Reviews

12/08/2017

Great Service!

Very pleased to have the car. Thank you for being so patient and prompt in trying to help me complete the process. Buying a vehicle is always a stressful and a seemingly long ordeal. You made it much less so, which is appreciated. Thank you again for the great service-

- Jamie Stone

New Roads Auto Loans Star Ratings Reviews

11/17/2017

Much Appreciated

I just wanted to take a moment to give some much deserved feedback on one of your employees. My car buying situation was a very long and unique process as I am sure you are aware of. I want to make sure you know how great Marisa Benjamin is. She really went the extra mile for me and did everything she could to make sure I got funded and approved for a car loan, not to mention all the back and forth with the dealership. And they were not exactly easy to work with not only on my end but on her end as well.

She kept in contact with me and would let me know what was going on and I really appreciated all her efforts. You have a very dedicated employee who cares about her customers and wants to do the right thing for them. She made sure I did not get taken advantage of and fought for me. Working on the other side of this industry I know how hard it is to gain the trust of your customers and build a rapport with them. In fact I even told her today I would miss speaking with her! Her customer service speaks volumes and your company should be proud of how she handles herself. She is the front line and she does a great job of representing your company.

I just wanted you to know this and how much I appreciated her efforts.

Thanks,

- Monica Kuker

New Roads Auto Loans Star Ratings Reviews

11/14/2017

Thanks for the assist

Lynn worked with my wife Kellee and I for a couple of weeks to obtain a car loan and to acquire the vehicle that we were looking for. Lynn worked diligently to assist us in every possible way to obtain our vehicle. She contacted numerous dealers on our behalf. She worked with the dealership that we finally decided to go with, to make sure in every way she could that we were successful.

I found Lynn easy to work with. She is good natured with a friendly demeanor. She kept my wife and me in the "loop" and contacted us via phone calls and emails on a number of occasions daily.

We felt comfortable working with Lynn and would certainly work with her again. I can and would recommend Lynn's help for anyone desiring a car loan.

Most sincerely,

- James D. Wolfe

New Roads Auto Loans Star Ratings Reviews

11/09/2017

Grateful

Dear New Roads:

Thank you so so much for everything you did for me and Charlie. Words just can't express how grateful we are. Love the new truck and it's just what he needed for his work. It's great has everything we need. Again thank you so much. If there is a testimonial page I can fill out please let me know.

Again thank you.

Sincerely,

- Debra Carler

New Roads Auto Loans Star Ratings Reviews

10/12/2017

My Amazing Vehicle

Dear New Roads,

Words cannot express how grateful I am for all of your hard work to get me into an amazing vehicle. You obviously worked very hard and I greatly appreciate it. You went above and beyond to make this happen. Buying a car can be such a hassle but you have made it a great and enjoyable experience. You have made this stress free for me. From the moment my application hit your desk you have been amazing, reaching out and answering and explaining any questions that I had. (And I had a lot ..lol) You absolutely care about your customers, and made sure that my needs were met or exceeded.

I just want to say thank you from the bottom of my heart.

Sincerely a satisfied client,

- Darlene Hendrix

New Roads Auto Loans Star Ratings Reviews

09/29/2017

Thank-You

Lynn, I want to personally thank you for helping me every step of the way in my vehicle purchase. You made me feel like I knew you forever from the start. Remember? Our very first conversation, we spoke at least an hour, and you were friendly and warm from the start. You took charge every step of the way and made this whole process possible. A big THANKS to you again.

- Warren Campbell

New Roads Auto Loans Star Ratings Reviews

09/28/2017

Forever Grateful

I just wanted to thank you for your exceptional service. You worked your butt off to help get me into my new car, which I love and you delivered on every promise that you made. You were kindest most patient person that I have ever dealt with and I wish that everyone that I did business with was as easy going as you are. You came through for me during my time of need and I am forever grateful!

Natalie, Jeremy and the rest of the team over at New Roads Auto Loans are the best! I would definitely recommend their service to anyone that needs an auto loan. It was a very easy process and it beats going from dealership to dealership any day!"

Thanks again for your help!

- Jason

New Roads Auto Loans Star Ratings Reviews

08/30/2017

One in a Million!

I just want to say what wonderful and pleasant experience it was getting signed up and Hingis processed for my auto loan. A feisty and amazing woman by the name of Victoria Hill helped me acquire the very car my family and I needed and was looking desperately to get for our growing family.

I must say sir you have a great associate in that with that young lady because not only does she take pride in her work but also in her company and customers. I've never worked with anyone over the phone without ever meeting them and feel so comfortable and pleased with how things went. She went to bat for me and your company against a car dealership that ended up being not as pleasant and easy to work with as they should've been and could've been. I hope you have a lot of people that work there like her because she's one in a million and if you have several like that then you know exactly what you're doing in hiring these great people.

It was my pleasure and honor doing business with you all.

- Jeremiah Goforth

New Roads Auto Loans Star Ratings Reviews

08/28/2017

Exceptional!

I want you to know you have some exceptional employees that provide excellent customer service and as a Manager myself I commend all of them. They were very patient with me as I had quite a few questions and they were a great help to me as I was trying to understand the process from my end as far as our current credit situation.

They were also ALWAYS very friendly, courtesy, and prompt with their email responses and equally as friendly and courtesy when we spoke on the phone. Unfortunately, such professionalism is rare nowadays and they are truly assets to your organization. I'm a firm believer that the quality of a firm's employees plays a huge part in future success so, to that I say New Roads Loans has a very bright future!! I look forward to working with your organization again and I definitely intend to share my experience with family and friends!

Regards,

- Tara T

New Roads Auto Loans Star Ratings Reviews

07/18/2017

My Hero!

Mrs. Lynn was an absolute pleasure to work with through my car buying experience. She walked me through every step, detail by detail, and got me a much better deal than I could have possibly gotten on my own on my dream car. The process itself took around a month, as I was hesitant to pull the trigger but in dire need of a vehicle. Mrs. Lynn got me a great rate and extremely reasonable and agreeable terms a month or so after my bankruptcy was discharged on my dream car.

Thank you to CPS / New Roads for being understanding about my financial situation, and a HUGE thank you to Mrs. Lynn Witter, my own personal hero. I cannot express how thankful I am, but I hope this is a start! Thank you, thank you, and thank you!

- Tyler T

New Roads Auto Loans Star Ratings Reviews

07/17/2017

Thanks New Roads!

Thanks so much for hanging in there with me. I really appreciate it and I love the Edge. You have no idea how much this means to me - not just from a nicer vehicle, or improving my credit, but from a personal reason - you provided me a chance to get a messy ugly past out of mind every time I get into drive.

I just want to say, I am proud of myself as I did not swear once, even though there were times!!!! You are great at what you do and your steady and firm manner worked well to keep me on task.

- Teresa M