Find out what our customers have to say about their experience with New Roads Auto Loans
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ABOVE & BEYOND
"I would like to express my thanks and gratitude for all of your hard work and assistance on getting me 100% financing for the vehicle I wanted. Without your persistence, I don't believe this would have happened for me, and I have you to thank you.
You went above and beyond for me, and I so appreciate it and you. ::virtual hug::."
- Jennifer D.
Our Satisfied Customers
A Great Experience
Thank you so much for a great experience. From day one, the loan process with New Roads Auto Loans was seamless. You have personally provided me with excellent customer service.
You communicated the process very thoroughly so that I would know what to expect during the car buying process. I delivered everything that you requested, and you delivered everything that was required and much more to make this process go smoothly and to make the experience with New Roads Auto Loans to be extraordinary.
Since I already had financing and knew which vehicle that I wanted by researching online, I was able to walk into one of Dallas’ premier dealerships and purchase the vehicle without any issues! The dealership had never worked with New Roads Auto Loans, but because you provided such great customer service to them, their experience with New Roads Auto Loans went seamless as well!
- Brian M.
You Have My Business For Life!
Buying a car is usually very stressful. Dealerships, while acting like your friends, can be very adversarial. After a few high pressure visits to dealerships, I decided that I would only buy a car if I could arrange for financing independently.
After checking out the website I called with questions. You answered right away and took the time to answer all of my questions. We began the loan process immediately.
After the approval I was able to actually shop for a car that I wanted, not whatever the dealership was trying to force on me. I was able to get the best deal on a car that I could research on my own without a salesperson pressuring me. I have been telling everyone that this is such a better way to buy a car. No more sitting in a showroom for hours and hours while they pretend to try to get you the best deal, only to tell you there is only one car on the lot they can get financed. I can’t thank you enough for all of your hard work and superior customer service. You have my business for life!
- Giovanna F.
New Roads Rocks!
Just wanted to say thank you for the excellent experience that you provided me with the purchase of my vehicle. The car is at home and running great.
I would like to say that as a professional that works in a customer service driven field; your customer service is above average and all I can say is that I wish there were more people like you.
Thank you for the smooth transaction and the excellent service you provided. New Roads Rocks!
- Jose G.
I would like to take this opportunity to express what a wonderful experience I had in our dealings on my new car loan. Over my many years I have purchased many vehicles, and I can honestly say that this was the best experience I have ever had getting vehicle financing. Dealing with you was totally stress free and a true pleasure. You were very informative, answered all my questions, and had great suggestions and advice. You were very responsive in all our communications via email and the phone calls.
You are very polite and a joy to talk to on the phone, you have truly made this the best buying experience I have ever had.
Again thank you for everything.
Just wanted to tell you about an experience I had with your company ... THE BEST EVER. You gave my wife and I an A+ service.
With the big time difference between our states, you worked 24/7 even on your days off to make this happen.
- Al J.
Thank-You So Much!
When I drove off the lot, tears were running down my face.
People have no idea what I've been through the past 3 years to get this car.
- John S.
I am so pleased and cannot thank you enough for all that you did for me.
You went beyond the call of duty and it is so appreciated.
- Sara M.
QUICK AND EASY
I would like to thank you for all that you did. You made it quick and easy to get my loan (even though I don't have the best credit) and then help pick out the car I wanted. Unfortunately the first car I got was a bad egg and the head gasket blew 2 days after I brought it home, the guy at the dealership refused to work with me.
So I gave Newroads a call and informed them of the situation. You were very quick to respond. You guys were able to get me into another car a week later.
- Curtis T.
My Wife Loves the Car!
New Roads made this very simple and easy to get done and that was a big reason it was easy to go thru New Roads. I have some people that are wondering how you can get them a good car, so I will be sending them to New Roads website or I can give them to you directly.
There will be a lot of business coming to New Roads from the Fort Smith area soon! And, can’t forget my wife loves the car!
- Billy N.
During telephone conversations, my daughter and I both observed that New Roads Auto Loans genuinely cares about the customer. I am very impressed with the way New Roads Auto Loans handled everything. The car is absolutely gorgeous words cannot express. The interior is same as new, and I love it!!!!
I sure hope people know what a valuable, outstanding, jewel New Roads Auto Loans turned out to be. I look forward to doing business with you again in the future.
- Hazel W.
I Needed a New Ride
I would like to thank New Roads Auto Loans for your help getting me into my 2015 Nissan Altima New Roads Auto Loans made the experience very calming and easy for me.
After being off work for over a year with neck surgery from a work related injury, and stepping back into the work force, I needed a new ride! I would not have been able to do this without New Roads Auto Loans help.
They are awesome.
- Tim P.
You Guys Are Awesome
My experience at the dealership did not start off too pleasant, but New Roads Auto Loans called me that same evening on my way home.
The next day New Roads Auto Loans called the dealership in Louisiana and the salesman I was working with, whom was rude on our first encounter, was a much nicer salesman the second time around. The finance manager was highly impressed with New Roads Auto Loans and their service.
You guys are awesome in my book!!!!
- Betty K.
A Great Company and Team
I want to thank you for helping me getting the 2016 Ford Fusion, you worked with me to the end, you gave me hope when I wanted to give up.
You and your staff worked on getting me financed, a great company and a team, it amazing the amount of people you deal with and you still keep up with everything, It been my pleasure working with you and, I told so many people about the company.
Thank for all your hard work!
- Frank J.